YOUR DATA & RIGHTS
Data Protection and Your CRB Enquiry
Credit enquiries can involve sensitive identity and financial information. We minimize what the website stores and explain how the WhatsApp handoff works.
Data minimisation
The WhatsApp intake asks for a full name, National ID number and the reason for the enquiry so the message arrives with useful context. The message is prepared on your device, and this website does not save the name or ID number entered in that form.
Use official channels for bureau records
Do not send passwords, mobile-money PINs, one-time codes or unnecessary financial documents through the website form. When a bureau or lender requires supporting documents, use its official submission channel.
Your choices
You can use the call button instead of the WhatsApp form. If you have questions about personal data handled directly by this business, contact support and request the appropriate access, correction or deletion process subject to applicable law and retention obligations.