USING THIS SERVICE
Terms and Important Disclosures
Please understand the scope and limits of this independent information and assistance service.
Independent service
CreditHelp.co.ke is not TransUnion, Metropol, Creditinfo, the Central Bank of Kenya, a bank or a lender unless a formal authorization is clearly disclosed.
No guaranteed result
We do not guarantee a certificate, deletion, correction, CRB status, loan approval or other outcome. Licensed bureaus, lenders, regulators and data providers control their own records, products and decisions.
Fees
CreditHelp.co.ke does not charge users a fee for its guidance and assistance. A licensed credit reference bureau, lender or other third party may charge its own official fee for a report, certificate or other service. Any such third-party charge is separate from CreditHelp.co.ke and should be confirmed directly with the responsible institution before payment.
Accuracy and changing procedures
We aim to keep guidance current, but official procedures, fees and contacts can change. Confirm time-sensitive information with the responsible institution before paying or submitting documents.
Trademarks
Third-party names are used only to identify the institutions or services being discussed. Their trademarks belong to their respective owners.